Express - Fourways
Description
- Develop and execute Key Account Management strategies across customer portfolios, product priorities, sales channels, and route-to-market initiatives.
- Create customer-specific business objectives, joint business plans, and growth strategies.
- Monitor performance against key objectives, identify risks, and implement corrective actions.
- Lead and manage sales execution teams, distributors, and direct-selling teams to achieve sales targets and KPIs.
- Collaborate with internal stakeholders including Sales, Marketing, Administration, and Route-to-Market partners.
- Build and maintain strategic customer relationships to drive customer satisfaction and sustainable business growth.
- Ensure compliance with company policies, trade terms, safety standards, and relevant regulations.
- Minimum Requirements
- Bachelor's Degree or BCom qualification.
- 5 to 8 years' Key Account Management experience within the FMCG or retail sector.
- Proven experience managing Modern Trade accounts
- Strong experience engaging with National and Regional Buyers.
- Solid understanding of retail operations and customer dynamics.
- Customer-facing experience with excellent relationship management skills.
- Basic understanding of profitability, margins, and Profit & Loss principles.