Sales Administrator -Kyalami

Do you thrive in a fast-paced environment, enjoy keeping things organised, and have an eye for detail? If so, we'd love to hear from you.

Takla Products is one of South Africa's recognised leaders in manufacturing premium interior protection products for off-road and adventure vehicles. We take pride in delivering quality products, exceptional customer service, and maintaining a workplace where hard work, teamwork, and having fun go hand in hand.

We're looking for an organised, proactive individual to become the central communication hub between our production team, sales team, and customers.

Key Responsibilities

• Be the primary point of contact for customer order updates and production progress.
• Provide timely and accurate order status updates to the sales team and customers.
• Monitor the progress of cutting, sewing, manufacturing, and job completion to ensure production schedules are met.
• Report any production delays or scheduling concerns to management.
• Coordinate local deliveries and manage both on-site and off-site fitment bookings.
• Maintain accurate customer communication records using HubSpot CRM.
• Update production status and invoicing schedules on internal spreadsheets.
• Process invoices for completed orders using Pastel.
• Ensure completed orders scheduled for fitment are packed and ready for the following business day.
• Assist with reception duties when required.
• Work closely with all departments to ensure a smooth customer experience from order to delivery.

Requirements

• Fluent in both Afrikaans and English.
• Computer literate, with good working knowledge of Microsoft Excel and Outlook.
• Previous experience with Pastel and HubSpot (or a similar CRM system) will be advantageous.
• Excellent written and verbal communication skills.
• Strong organisational and time-management abilities.
• High attention to detail.
• Able to work calmly under pressure and manage multiple priorities.
• A positive, proactive attitude with a willingness to learn.
• Strong team player who can also work independently.
• Customer-service orientated with excellent problem-solving skills.