by vicky | Dec 27, 2015 | Express News
By: Express Employment Professionals No company is too big or too small to avoid the effects of customer interaction with current, new, or potential customers. If a company has good customer service, people will assume they also have good products. And since customers...
by vicky | Dec 23, 2015 | Express News, Leadership
By: Express Employment Professionals We’ve all heard the saying “the customer is always right.” This saying implies that no matter what, the customer is right in every situation and businesses should always attend to their needs. But, is this wisdom really wise? We’ll...